Shipping times may be delayed or changed due to COVID-19. We will try our best to get the order to you as soon as possible. Some of the orders shipped after March 1st might be delayed. More info from USPS here.
Please note that it is not possible to open a refund request for a package that is in transit. Thank you for understanding.
Please allow order processing about 2-5 bus. days
Please note shipping options & fees selected at check out:
Standard Shipping: Average delivery time is about 2-3 wk.
Other International Standard Shipping: Average delivery time is about 2-4 wk.
(*Express Shipping may not be available on all items depending on stock and/or shipping location - If this occurs you will receive a email notification with the option for refund for express shipping fees will be refunded and shipped standard or a full refund including shipping fees. Please note a response to the notification is needed within 48 hours or the express shipping fees will be refunded and shipped standard.)
Please note this estimate can be affected by processing demands, customs & postal service regulations, weather or other conditions.
Please note placing your order does not confirm shipment of the product(s) until we have the assigned shipment tracking number, you will receive via text or email (messaging option chosen at check out).
If we can not fulfill an item (reasons such as inventory shortage or undeliverable shipping address) a return will be authorized and we will send a notification via text or email (selected at check out). Please allow the time needed as referred by your bank’s policy to credit the funds back to your bank, typically about 3-5 business days (not including holidays or weekends).
Shipping location: All products are shipped from a warehouse in China.
From October 1st to October 3rd, it is the Chinese National Day Holiday.
A three-day national holiday. All suppliers and logistics companies will also have 3 days off.
During the holiday period, we will suspend the processing of all orders, but all business activities will be resumed on October 4th.
There will be a 3-4 days processing delay for any order placed during the period. Please excuse us for the inconvenience.
We will extend the warehouse working hours after the holiday to make sure all delay orders will be processed and shipped asap.
Customs duties: Please note that customers are responsible for customs clearance.
Different countries have different customs policy so it may cost customs duty.
Questions? Please reach us at firstname.lastname@example.org